Struggling with your pump?

Don’t worry, your Stil probably isn’t broken.

If you’re pressing the pump and nothing is coming out, it’s usually because the product hasn’t quite made its way into the pump mechanism yet.


Follow the quick steps in the videos and you should be dispensing Stil normally again in no time.

The good news? It’s an easy fix.

How to get your pump working.

8 out of 10 customers resolve the issue by watching these videos.

Stil not dispensing?

Give the steps another go, and make sure you’re pressing the pump all the way down each time.

If you’re still having trouble after that, get in touch with us and we’ll sort it with you.

Superior Suncare

This is better for you suncare.

@stil.suncare

Camera viewfinder showing a person with camera equipment around.
Woman in a red swimsuit with another person outdoors against a blue sky applying mineral sunscreen.
Close-up of a cream spreaad with 'Stil' branding.
Woman with Stil sunscreen on her face against a blurred natural background
Camera viewfinder showing a person with camera equipment around.
Woman in a red swimsuit with another person outdoors against a blue sky applying mineral sunscreen.
Close-up of a cream spreaad with 'Stil' branding.
Woman with Stil sunscreen on her face against a blurred natural background